The purchase on folylingerie.com is a moment of pleasure to be experienced in simplicity and security; returning goods is as easy and safe.
You will be astonished by the quality of our garments and you will see with your own eyes the fabrics and the precious details.
If you are satisfied -as we hope!- you will come back and visit us.
Otherwise, you can return the product easily and safely, by simply sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
According to the related terms, as soon as the item will be considered compliant by our operators, you will receive an e-mail and from that moment you can return the item (charges up to the customer) and come back to visit us for other pleasant moments.
You have 10 working days (starting from the day you received the goods) to return the product.
Please remember, returned goods:
- must not have been used, washed or damaged.
- must be put in their original package, intact and undamaged.
- must have all their tags.
- must be sent no later than 10 working days starting from the day of receipt.
ATTENTION: for obvious hygienic reasons, we cannot accept returned goods intended for contact with private parts. Under your exclusive care.